CCEC members should have received a text message in mid April notifying them of our new outage messaging system.
Our Automated Metering Infrastructure (AMI Meters), coupled with our outage management system, allow us to send alerts when your power goes out. It also allows you report an outage by texting "OUT" to 1.800.682.2217.
If you do not want to receive outage alerts from us, please type STOP ALL. Do not type “opt out.”
If you did not get a message, make sure your account contact information is up to date. You can submit updates three ways:
1. On our website.
2. By email to email@example.com.
3. Through PowerPay24 (click “accounts” under the Profile tab).
You can also sign up by texting CCEMC to 1.800.682.2217. Please allow 24 hours for your information to be entered into our texting program.