You've Got the Power
Still calling and waiting on hold or driving to our office to pay your electric bill?
PowerPay24 offers online account payment and information services for members with Internet access and an e-mail account. You can sign on, check your account and pay your bill online anytime. You get added peace of mind knowing your account will be credited immediately. You can use an e-check, debit card or credit card, and there’s no fee for this service. You also can use PowerPay24 to view your account, including billing and usage history.
Get started by clicking the PowerPay24 icon. You will be guided through the simple signup process on our secure site. All personal information is encrypted to keep your personal information safe.
We have a better way with our new PowerPay24 app for your smartphone or tablet. CCEC is dedicated to providing you with the technology and tools for secure and convenient account management.
You can make secure payment from your mobile device with just one tap. When you are finished, you will get confirmation that your payment has posted and an email receipt. For a preview of the app and additional functions, click here.
Don't have a PowerPay account? Click here.
Automatic Bank Draft or Credit/Debit Card Charge
You can forget about paying your electric bill if you sign up for Automatic Bank or Credit Card Draft. It’s safe and convenient.
You don’t need a stamp and don’t have to make a trip to the post office or our office. We draft your monthly electric payment from your checking, savings or credit card account on a specified draft date. Your regular paper bill will continue to arrive in the mail so you can mark your checking account register.
To sign up call one of our customer service representatives at (252) 247-3107 or (800) 682-2217 or print and fill out the form here and mail to our office at PO Box 1490, Newport, NC 28570, or drop it off at our office in Newport or Havelock.
Bill paying doesn’t get much easier than that.
* Updating your information on the PowerPay24 site will not update Automatic Bank or Credit Card Draft. You must contact us to make changes for those payment options.
Equalize Your Payments
Wouldn’t it be nice to know just what your electric bill is going to be each month? With the cooperative’s budget billing, your monthly electric bills are totaled for the year and then divided into twelve equal payments. For new accounts, we estimate monthly usage. Either way, you can have peace of mind in knowing what your electric bill will be each month.
We periodically check the account to make sure the amount you are paying does not differ greatly from your actual usage. If it does, then we will let you know in time to make an adjustment that won’t hit you all at once at the end of 12 months.
To see if you are eligible for the Equalizer program, call one of our customer service representatives at 252.247.3107 or 800.682.2217.
Go Paper Free!
Is your mailbox over crowded? Go paperless by signing up to have your monthly bill e-mailed. Multiple layers of security protect your personal information. Choose the no paper bill option through your PowerPay24 account.