Our online outage map uses data from our Automated Metering Infrastructure (AMI) meters, our substation monitoring system, as well as member reports, to show the location of outages on our system.
The map is particularly useful during widespread outages, like those experienced during hurricanes and other severe weather events that cause damages across our distribution system.
Carteret-Craven Electric Cooperative members on our medical priority list should have either backup power (battery backup or generator) or a backup emergency plan to move to another location where electricity can be provided to meet their medical needs.
Members on the list have a special seal affixed to their meter bases that alerts us that someone in the household has a medical condition that requires part-time or continuous use of specialized medical equipment that must have electricity to operate.
The cooperative tries to inform those members of planned outages, However, during major outage situations such as those caused by hurricanes or other major storms, CCEC cannot guarantee that medical alert members’ electrical service will be one of the first to be restored.
Most hospitals or doctors’ offices can refer you to facilities to use in case of major power outages. You should contact these facilities to make necessary arrangements for shelter before a major outage occurs.
Watch this detailed video about choosing and operating an electric generator.
Portable generators are a good source of alternate power if an outage occurs, but they should only be used in emergency situations. If a generator is improperly installed or improperly operated it can be deadly.
If you want to connect a generator to your home’s main electrical supply, you need an electrical permit. You need to be sure a double-pole, double-throw transfer switch is installed.
Before operating a generator, determine wattage requirements (volts X amps) by listing all appliances that are going to operate at the same time, and then determine the starting wattage requirements and the running wattage requirements. The starting load lasts only for a few seconds but is very important when figuring your total wattage to be used. Your generator must be rated to handle the total wattage.