To review your account for an adjustment, please explain the details of the leak(s). A signed statement or receipt from a NC licensed plumber that the leak has been repaired is required. In absence of a statement from the plumber, you can contact Carteret-Craven Electric Co-op at (252) 247-3107) to have a town employee dispatched to inspect the leak repair work.
CCEC will calculate the overage and refund up to 50% of the excess above the account’s average water bill. Adjustments can only be completed after verification that the leak has been repaired.
Note: The customer shall be allowed only 1 adjustment in a one-year period for the same type of leak.
Please review the complaints and adjustments information prior to submitting the adjustment form.