Work Request

If your request is serious in nature and/or requires immediate attention, please call our office to speak with a customer service representative as soon as possible. Use this form to report any non-immediate request (i.e., a security light out; a broken meter cover).

24-Hour Customer Service Line: (252) 247-3107 or (800) 682-2217

Phone

This field is for validation purposes and should be left unchanged.

Name(Required)

Full name on account

First Last

Address(Required)

Street Address Address Line 2 City State ZIP Code

Phone(Required)

Email Address(Required)

Account Number(Required)

Best Time to Call

Time of day

Request details(Required)

Provide details of your request here

Would you like return receipt of your request?(Required)

Yes

Would you like for us to follow up with you when the request is completed?(Required)

Yes