We want members to be aware that a company known as Doxo, Inc., which is not affiliated with CCEC, is using our contact information and reputation to market its online bill payment service to potential customers.
We are not in partnership with this company and have not authorized them to use our materials. Recently, the company agreed to remove the CCEC logo from its website, but we still are concerned that other information on the site specific to our co-op may imply that we either own the website or are affiliated with Doxo.
CCEC offers secure online bill pay as well as other billing and payment options, including a mobile site that makes it easy to view and pay your electric bill with your smartphone or tablet. If you enjoy the convenience of paying online, you can access our secure payment portal at www.carteretcraven.coop or www.carteretcraven.coop/mobile for tablets and smartphones. You can bookmark these sites or save them as favorites on your devices.
As an electric cooperative rooted in the community it serves, and as a not-for-profit organization, CCEC puts people – our members – first. Our members matter, and our promise is to continue to look out for you. That’s why we’ve created options for paying your bill that are convenient, secure and trustworthy, and that’s why we’re asking our members to be alert about this issue.
Please contact our office at 252.247.3107 or 1.800.682.2217 if you have any questions.