PowerPay24 offers simple and secure navigation, so you can pay your bill the way that’s most convenient for you anytime, 24 hours a day, 7 days a week.
You’ll also have the option to receive email reminders when a payment is due and a confirmation after making a payment. And, no registration is required to view or pay your bill.
Note: If you downloaded the PowerPay24 app before March 2021, delete that app and download the newest version. Having trouble? Call us at (252) 247-3107.
Pay Online
Carteret-Craven Electric Co-op (CCEC) provides customers with a fast, easy, and safe way to conveniently pay bills online. Payment methods include: Visa, Mastercard, Discover, and electronic checks.
Login to PowerPay24Pay-by-Phone
Account Inquiry & Payment System
Our pay-by-phone account inquiry and payment system lets you manage your electric bill securely, conveniently, and quickly.
The dedicated phone line features include:
- Simple, guided process
- Available 24 hours a day, 7 days a week
- Fast payment, no waiting on hold
- Voice or keypad entries
Dial (252) 777-5150, and you will be guided through the process. Be sure to have your CCEC account number and payment information handy.
Members paying by phone are required to use the dedicated payment line. This will allow our customer service representatives to provide even better member support.
Pay by Text
On the go? Sign up to get text notifications about your bill and have the option to pay through text. You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.
AutoPay
Even better – don’t worry about paying your bill at all! Enroll in AutoPay. Your bills will be paid on the due date, using your default credit card or bank account.*
This will avoid any late fees and free you from having to remember when to pay. Log in to your account and click AutoPay to enroll.
Note: For those already enrolled in auto card or bank draft, your bill no longer shows “paid by card” or “your account will draft on (date).” Your account will be drafted on the due date.
Payment Scheduling
You choose when to pay. Scheduled payments are one-time individual payments that you schedule for any date you choose prior to the bill due date.
Remind Me
Need a reminder? Our Remind Me feature adds an alert to your calendar. You can also get email & text reminders from InvoiceCloud. To sign up for reminders, enroll in paperless, or schedule a payment, simply click on the Make a Payment button to get started.
Pay by Mail
Just return your payment in the envelope included in the bill you receive in the mail. Be sure to use only blue or black ink on your check and return the original bill stub with your payment. If you would like a duplicate bill, please let us know.
Pay in Person
Pay in person at 1 of our offices, Monday through Friday from 8 a.m. to 5 p.m.
- 1300 Highway 24, Newport, NC 28570 (Directions to Newport Office)
- 450 McCotter Boulevard, Havelock, NC 28532 (Directions to Havelock Office)
Go Paper Free!
Reduce paper clutter and the need to file or shred documents. Go paperless to receive bills, reminders, and receipts via email. You will get an email notification each time a new bill is ready for you to view and pay. Note: If you use PowerPay24 and do not want paperless billing, be sure to uncheck the box on the payment screen.
Don’t have a PowerPay account? Get started.
If online bill paying isn’t for you, you can still mail your payment.