Gov. Roy Cooper last week extended the moratorium on residential utility disconnects and late fees through July 29, and we are continuing to work with members struggling financially as a result of the COVID-19 outbreak.
While Executive Order 142 extends the suspension on disconnects, it does not waive your accounts balances, and we strongly encourage members to pay when they can to keep their balance from getting too large.
CCEC will return to normal disconnect operations on Aug. 1. If you are unable to pay, you need to call us at 252.247.3107 to develop a payment plan.
We can also help you connect with agencies that can help. The Carteret-Craven Electric Foundation provides grant funding to multiple agencies that can assist members with their electric bills during challenging times, including:
- Carteret County Department of Social Services
- Hope Mission Ministerial Outreach
- Matthew 25 Fund
- Salvation Army
- Havelock-Cherry Point Ministerial Outreach
- Craven County Department of Social Services
We want every member to know that we stand with our community – in good times and bad. By working together, we can help you get through these tough times