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PAYING YOUR ELECTRIC BILL JUST GOT EASIER
The Cooperative has added a "save settings" feature on it's secure PowerPay 24 website. Rather than have
to type in your account number each time you go to the PowerPay site, you can key it in once and click
the "save my settings" box. 
(Note: Service works best with Internet Explorer or Firefox web browsers.)
   
FAQS - (FREQUENTLY ASKED QUESTIONS)
"What do I do if my power goes out?"

When your power goes off either at home or work, the first order of business is to check the main breaker and be sure it has not tripped.  If it has not, then look to see if your neighbors' lights are out.  Then call us.  Day or night, we have customer service representatives answering the phones to assure your call gets through.  Be prepared to provide specific information about where the property is located and who's name the account is in.

If there is an obvious storm, please be patient.  Our crews will respond as soon as notified and their main concern is to restore your power.

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Carteret-Craven Electric Cooperative * P.O. Box 1490 * Newport, NC 28570

Office Locations: 1300 Highway 24, Newport, NC; 450 McCotter Blvd., Havelock, NC & 849 Island Road, Harkers Island, NC
 252-247-3107 * 1-800-682-2217 * customerservice@ccemc.com