PAYING YOUR ELECTRIC BILL JUST GOT EASIER
The Cooperative has added a "save settings" feature on it's secure PowerPay 24 website. Rather than have
to type in your account number each time you go to the PowerPay site, you can key it in once and click
the "save my settings" box.  (Note: Service works best with Internet Explorer or Firefox web browsers.)
   
FAQs (FREQUENTLY ASKED QUESTIONS)

What should I do if my power goes out?
How do you restore power after a storm?
How is my electric bill calculated?
When is my bill mailed and when is it due?
How do I know my electric meter is correct?
Who qualifies for a scholarship?
What does the term "RoundUp" I see on my monthly bill mean?
How do I sign up for service with your company?
What if I'm building a new home or placing a mobile home on a lot where service has not been before?
If I have to pay a deposit, when will I get it back?
What payment options are offered?
I hear about Capital Credits. Just what are they?
I want to landscape my yard. What should I be aware of from the electric company?
Where do we get our power from?
 

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Carteret-Craven Electric Cooperative * P.O. Box 1490 * Newport, NC 28570
Office Locations: 1300 Highway 24, Newport, NC; 450 McCotter Blvd., Havelock, NC & 849 Island Road, Harkers Island, NC
 252-247-3107 * 1-800-682-2217 * customerservice@ccemc.com