FAQs (FREQUENTLY ASKED QUESTIONS)

What should I do if my power goes out?
How do you restore power after a storm?
How is my electric bill calculated?
When is my bill mailed and when is it due?
How do I know my electric meter is correct?
Who qualifies for a scholarship?
What does the term "RoundUp" I see on my monthly bill mean?
How do I sign up for service with your company?
What if I'm building a new home or placing a mobile home on a lot where service has not been before?
If I have to pay a deposit, when will I get it back?
What payment options are offered?
I hear about Capital Credits. Just what are they?
I want to landscape my yard. What should I be aware of from the electric company?
Where do we get our power from?
 

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Carteret-Craven Electric Cooperative * P.O. Box 1490 * Newport, NC 28570
Office Locations: 1300 Highway 24, Newport, NC; 450 McCotter Blvd., Havelock, NC & 849 Island Road, Harkers Island, NC
 252-247-3107 * 1-800-682-2217 * customerservice@ccemc.com