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PAYING YOUR ELECTRIC BILL JUST GOT EASIER
The Cooperative has added a "save settings" feature on it's secure PowerPay 24 website. Rather than have
to type in your account number each time you go to the PowerPay site, you can key it in once and click
the "save my settings" box. 
(Note: Service works best with Internet Explorer or Firefox web browsers.)
   
CUSTOMER SERVICES - RATE INFORMATION

RESIDENTIAL RATES
There are a variety of rates used for different categories within an electric utility.  The majority of our customers fall under our Residential Rate Code.  Our rates were restructured in January to more accurately reflect variations in the energy market.  There is a difference in rates between summer and non-summer times due to the increased demand and usage during summer in our area. Your monthly bill may also include other fees such as safeguard lighting (click here to find out about Safeguard Lights), *wholesale power cost adjustments, and Operation RoundUp®.

Click Here For Newest Rate Schedule

* Wholesale Power and Cost Adjustment
Energy charges may be adjusted to recover purchased power costs from the Cooperative's wholesale power suppliers and to maintain the financial condition of the Cooperative.  

Any applicable state and local sales taxes will be added to charges for service.  Bills are due when rendered and are payable within 25 days. If the bill is not paid within the 25-day period, the right to suspend service is retained in accordance with the Service Rules & Regulations.

Contact us by e-mail at: customerservice@ccemc.com for more information.

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Carteret-Craven Electric Cooperative * P.O. Box 1490 * Newport, NC 28570

Office Locations: 1300 Highway 24, Newport, NC; 450 McCotter Blvd., Havelock, NC & 849 Island Road, Harkers Island, NC
 252-247-3107 * 1-800-682-2217 * customerservice@ccemc.com