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CUSTOMER SERVICES - EQUALIZER PAYMENT PLAN

Higher electric bills always seem to come at the wrong time. But your Cooperative can help you do something about it, AND help get your budget under control. Just sign up for the Equalizer Payment Plan and pay the same amount each month. The Equalizer brings your highest bills down and your lowest bills up to the same amount each month by averaging your bills over the past 12 months. 

You'll still get the same statement each month to show how much electricity you've used, but you'll only have to pay the "equalized" amount. Anyone who is on a fixed income or operates within a tight budget could benefit from equalized payments. Anyone who would like to pay by bank draft and know in advance how much would be drafted could appreciate the plan also.

How can you be sure your payment is in line with what you actually use? We periodically check each budget account to make sure that what you are paying does not differ too much from the amount of electricity you are using. If the amount differs, the account will be adjusted to reflect the proper amount. You can return to normal billing procedures by requesting by phone, by fax (252- 247-0235), in writing or in person that we remove you from the program. Any outstanding balance would be settled at that time.

Anyone who tampers with his meter, is disconnected for nonpayment or moves to a new location will be removed from the program and the account will be settled at that time. The usual payment deadlines still apply. No extensions for payment on the equalizer payment will be allowed. We'll be glad to calculate your monthly equalizer bill for you, so you can see just what your payments would be with this service. We won't charge you to do this! It's just another benefit of being a member-owned cooperative. Call us today at 1-800-682-2217 or 252-247-3107 or e-mail us at; customerservice@ccemc.com to find out more.

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Carteret-Craven Electric Cooperative * P.O. Box 1490 * Newport, NC 28570

Office Locations: 1300 Highway 24, Newport, NC; 450 McCotter Blvd., Havelock, NC & 849 Island Road, Harkers Island, NC
 252-247-3107 * 1-800-682-2217 * customerservice@ccemc.com